Consumer Protection-Concept and Importance of Consumer Protection (CBSE Class-12 Business-Studies): Questions 1 - 6 of 10

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Question number: 1

» Consumer Protection » Concept and Importance of Consumer Protection

One Liner Question▾

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Sandeep purchased a diesel car for Rs. 7 lacs from an automobile company and found its engine defective. Despite many complaints the defect was not rectified. Suggest to him the appropriate authority where he could file a complaint under consumer protection Act.

Question number: 2

» Consumer Protection » Concept and Importance of Consumer Protection

One Liner Question▾

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Which consumer right gives the business firms freedom to set up their own consumer service and grievance cells?

Question number: 3

» Consumer Protection » Concept and Importance of Consumer Protection

One Liner Question▾

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Mention when as a consumer you are not in a position to resolve your grievance under consumer protection act.

Question number: 4

» Consumer Protection » Concept and Importance of Consumer Protection

Short Answer Question▾

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Deepak Shah purchased a car for Rs. 19 lacs from an automobile company and found its engine defective. Despite many complaints the defect was not rectified. He filed a case in the District forum. But he was not satisfied with the orders of the District Forum and decided to appeal. Suggest him the highest authority where he could appeal if not satisfied again by the decision of the next higher authority.

Question number: 5

» Consumer Protection » Concept and Importance of Consumer Protection

Appeared in Year: 2010

Essay Question▾

Describe in Detail

Explain the following ‘Rights’ of Consumers:

(I) Right to Safety

(ii) Right to Choose

Explanation

(I) Right to Safety: - Right to be protected against goods and services which are hazardous to life and health. Right to get protection against the risks caused due to the use of sub-standard products or products that do not conform to the safety norms.

(II) Right to choose: -… (38 more words) …

Question number: 6

» Consumer Protection » Concept and Importance of Consumer Protection

Appeared in Year: 2010

Essay Question▾

Describe in Detail

’ Generally consumers prefer to buy goods directly from the producers but it is not always possible. ’ Give reasons, why is it so by explaining four different factors responsible’ for this.

Explanation

Generally consumers prefer to buy goods directly from the producers but it is not possible most of the time because of the following reasons:

1. Product related factors: - Goods which are standardized, are non-perishable, non-complex or have a low unit value are sold by the producers through indirect channels.… (107 more words) …

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