Consumer Protection (CBSE Class-12 Business-Studies): Questions 8 - 15 of 31

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Question number: 8

» Consumer Protection » Consumer Protection Act 1987 » Rights

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Name any two NGO’s engaged in protecting and promoting consumer’s interest.

Question number: 9

» Consumer Protection » Comsumer Awareness

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Non-Government Organizations perform several functions for the protection and promotion of interests of consumers. State any six functions performed by them.

Question number: 10

» Consumer Protection » Concept and Importance of Consumer Protection

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Which consumer right gives the business firms freedom to set up their own consumer service and grievance cells?

Question number: 11

» Consumer Protection » Consumer Protection Act 1987 » Rights

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A co. is using sub- standard electric wiring in its coolers. Which consumer right is being violated?

Question number: 12

» Consumer Protection » Consumer Protection Act 1988 » Who Can File?

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Saroj wants to file a complaint where the value of goods or services in question along with the compensation claimed amounts to 25 lakhs.

Question number: 13

» Consumer Protection » Concept and Importance of Consumer Protection

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Mention when as a consumer you are not in a position to resolve your grievance under consumer protection act.

Question number: 14

» Consumer Protection » Consumer Protection Act 1986 » Meaning

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Consumer Protection Act provides some Rights to the consumers. Explain any four rights of a consumer as per the Act.

Question number: 15

» Consumer Protection » Concept and Importance of Consumer Protection

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Deepak Shah purchased a car for Rs. 19 lacs from an automobile company and found its engine defective. Despite many complaints the defect was not rectified. He filed a case in the District forum. But he was not satisfied with the orders of the District Forum and decided to appeal. Suggest him the highest authority where he could appeal if not satisfied again by the decision of the next higher authority.

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